Hardworking, dedicated leader experienced in planning daily operations, team-building, sales forecasting, and inventory management in the front and back of house. This includes, but is not limited to those contained in the Associate Orientation Handbook and the red, Emergency Response Procedures Manual. The restaurant supervisor resume should be drafted in such a manner so that it showcases the skill sets and the experience of the candidate in the field. Directed staff in daily work assignments to maximize productivity. This is one of the hundreds of Restaurant Supervisor resumes available on our site for free. In addition to communicating these to the kitchen, Completing administrative activities including payroll, ordering, and performance management of the Cast Iron Grill team. Responsible for the proper preparation and delivery standards for ranges of beverages. Directed staff in daily work assignments to maximize productivity. Ensuring each guest receives excellent service by providing an environment which includes maintaining the brand standards, solid knowledge of the menu, and all other components of gracious hospitality. A restaurant manager's job description involves managing staff, inventory, menus, customer service, and budgetary limitations. Assist where necessary, Any other duties as assigned by Management, Supervise, coordinate and schedule the activities of staff who serve food and beverages during shift, Welcome and greet guests with a warm, friendly smile, Inform guests of specials and menu changes, make suggestions and answer questions regarding food, beverages and service, Ensure alcohol inventory control system is performed at prescribed times and proper follow-up is performed in areas of concern, Train staff in job duties, sanitation and safety procedures, Ensure that food and service meet quality control standards, Communicate effectively with kitchen staff to ensure guest satisfactions with food and service, Observe diners to ensure guests are satisfied and respond to any requests, Maintain superior standards of quality, service and cleanliness in the restaurant and service areas, Demonstrate a commitment to provide the best possible experience for guests, 1 to 3 years supervisory experience in a restaurant and/or bar, Knowledge of principles, values and processes for providing superior guest service, Ability to project a professional, friendly and courteous image to guests, Ability to work quickly and efficiently in a fast-paced environmenet, Ability to work under pressure and handle multiple tasks with a high level of attention to detail, Strong communication skills, including listening skills, with the ability to communicate with guests and coworkers, Ensures that all equipment is set up properly and operating efficiently and accurately, Verifies all paperwork is complete and turned in at conclusion of shift/event, Ensures all workstations, storerooms, bar, host stand, decks and dinning areas remain clean, sanitized, safe and sufficiently stocked, Maintains cleanliness and safety standards throughout the restaurant; follows and upholds all health codes and sanitation regulations, Previous experience using computerized POS system required; previous experience with Halo POS preferred, Knowledgeable in the operation of a high volume sit-down restaurant with high service standards, Possess basic knowledge of bar operations and standard drink recipes and alcohol brand names, To supervise the service of all restaurant Associates on a daily basis, To assist the guest in choosing his or her beverage and or food order from the menu. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems, Physically performs a wide variety of high volume food production and preparation duties, Maintains or approves various administrative materials such as time sheets, payroll matters, personnel or accounting materials, safety records, OSHA forms, MSPS records, etc, Provides feedback to the employee and department managers on the employees’ performance of job responsibilities, Work closely with the manager to identify and resolve performance issues/opportunities of the team members as they arise, Supervises all hourly staff and Seasonal Supervisory staff, provides work direction, performance reviews, and coaching to team, Assist in properly training staff to execute Omni service standards, Assist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levels, checking out Blues Buster and bar staff at end of shift, Performs any duty requested by Management to ensure the effective and efficient dining operations, Assist Manager on Duty in programming “specials” into micros system, Ability to assess food quality and presentation and ensure quality control, Ability to interpret and perform basic computer and POS system functions. Worked with unhappy guests, making certain they leave pleased and return. Collaborated with the executive chef to analyze and approve all food and beverage selections. Sample Restaurant Supervisor Resume Example. Restaurant Manager Resume; Retail Manager Resume; Sales Manager Resume; Store Manager Resume; Supervisor Resume; Warehouse Manager Resume; Executive Resume; CEO Resume; CFO Resume; CIO Resume; COO Resume; IT Director Resume; Director of Operations Resume; Consulting Resume . Focused on serving high expectations and raising service standards. 20+ restaurant supervisor resume samples to customize for your own use. Responsible for varied duties involved in the overall operation of the restaurant including maintaining the company’s brand standards. Objective : 2+ years of experience as a Restaurant Supervisor. Pearl Hart. Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute. Consistently touches tables, supervises flow of host stand and proper seating plan. Use our Simple Resume and Cool Resume templates designed with career experts. mall, restaurants), Adhere to all work rules, procedures and policies established by the company. College degree not required, but equal work experience, Localizes, communicates, and delivers brand-designed Simple.Good.Natural food & beverage wellness programs to guests daily (e.g., tastings, demos on healthy eating and cooking), Manages the procurement, inventory, preparation, and delivery of local, healthy, freshly prepared food & beverage offerings to guests and staff as defined by brand standards and standard operating procedures, Listens to the wellness needs of our guests and creates an environment that allows our guests to stay, work, relax, exercise and eat on their own terms, Supports and embraces our guests in their wellness journey through your knowledge, insights and sharing your own wellness story, Develops a partnership program that allows guests to have food that can be delivered from our Simple.Good.Natural selection of restaurants in addition to an “Indulgence Map” that gives guests a glimpse of the best indulgences in the local community, Interacts daily with guests to solicit feedback, builds relationships and brings the EVEN Hotels brand to life, Ensures guest complaints are resolved appropriately and that appropriate service recovery/problem resolution process is in place, Demonstrates BrandHearted leadership by putting the brand at the center of all business decisions, Hosts and participates in hotel wellness and scheduled fitness programs regularly, Bachelor’s degree or equivalent in culinary arts, hotel administration or related field preferred, Advanced training in food and beverage management plus 2 years related experience, including supervisory experience, or an equivalent combination of education and experience, Demonstrated recent experience facilitating wellness programs, food/wine tastings, sports, fitness or similar activities, Supervise and coordinate activities of restaurant and catering employees on a per shift basis, Follow and enforce work procedures and service standards set forth for lunch and dinner services and catering operations, Set a positive example by reporting to work on time, in a clean and complete uniform, Assist in developing bar menus, wine list, pricing, promotions, and service standards, Assist restaurant and catering employees in serving guests or performing duties needed to ensure a smooth functioning operation, Performing inventory counts and authoring a bar report calculating cost of goods sold, Scheduling of restaurant and catering employees adhering to the budget and forecasted business, Analyze and resolve all problems with employees, guests, and the operation with the assistance of management, Ensure that all equipment is set up properly and operating efficiently and accurately, Ensure all deliveries are accurate and the product is of high quality, Ensure all workstations, storerooms, bar, hosts stand, decks and dining areas remain clean, sanitized, safe and sufficiently stocked, Assist management in the hiring and training of all employees, Responsible for accurately opening and closing the restaurant following opening and closing procedures for each job position for the following day, Assist in the timely payment of product invoices, Adhere to and enforce inventory and labor control measures, Assist in soliciting, booking, and planning of catering events, Supervising catered events including set-up, the function, and breakdown following the agenda, Recommend measures to improve service, increase efficiency and heighten the experience for both guests and employees, Assist in the ordering of bar product, rentals for events, and other products needed for the operation, Minimum of three years front of the house work experience in a formal restaurant, Minimum of one year supervisor work experience in a formal restaurant, Highly motivated, enthusiastic and friendly. Complete Chemical Training and Blood borne Pathogen Training, Reliability/Dependability Judgment/Problem Solving, Motivation/Initiative Cooperation/Teamwork, Supervise the restaurant staff. This way, you can position yourself in the best way to get hired. Thoroughly research the restaurant, tailor descriptions of your experience, and use key action verbs to create a great resume. Restaurant Manager. Skills : Exceptional Interpersonal Communication, Customer-focused, Skilled Trainer, Effective Workflow Management, Excellent Time Management, Adherence To High Customer Service Standards, Effective Problem Solver, Inventory Control, Microsoft Outlook, Word And Excel, And Exceptional Telephone Etiquette. Insist on a work environment that is free from harassment, Perform and supervise the staff’s compliance with consistent safe and sanitary food and beverage handling and serving. Restaurant Supervisors as a part of the job description are involved in executing the following tasks – overseeing the wait and hosting staff, assisting customers with complaints and inquiries, hiring and training staff, overseeing inventory supplies and demands, ensuring the timely preparation of food at the food station and adhering to safety and health regulations. Complete liquor requisition for outlets, hospitality, amenities and banquet functions. Developing a restaurant manager resume in PDF is a critical undertaking as it can make or break your chances of getting a call for an interview or even for an employment offer. Food Services and Restaurant; Cafe Supervisor Resume Samples Cafe Supervisor Resume Samples 4.8 (39 votes) for Cafe Supervisor Resume Samples. Knowing all arrangement of conference banqueting, room service, boardroom, special events, and functions. Flexible, results-oriented Manager offering focused leadership and restaurant operations knowledge to drive profitability. If you have the space to include it, you should. High-energy F&B professional with a … Graduation: 2016. -preferred, Minimum 1 year experience in upscale Restaurant, preferably in Hotel/Resort environment. Restaurant Manager Resume Statements. In this position, you will play a key role in managing all aspects of our restaurant business. When making a resume or CV for a restaurant position, you need to create a punchy objective that immediately arrests the attention of the employer and gets him/her to read the rest of the resume. Treat people with respect, Ensure that all outlets open on time and in an orderly fashion, Always answer the telephone in three rings with a smile and answer questions accordingly or transfer as needed, Review reservation book/open table system to ensure proper set-up and server coverage, Able to operate the Point of Sale System/MICROS, Be knowledgeable of all menu items, their garnish, content and preparation methods. Start the document off with your contact information, such as your full name, telephone number, and email address. Continually monitoring dining rooms for seating availability, service, safety and well-being of guests. Assists with quarterly marketing plans and activities to attract new business and to keep customer focus level at a high priority. And try to up sell specials as specified by the Chef and beverage items, To take the food or beverage order from the guest, ensuring that the order is accurate and has been double-checked, To maintain a high standard of service to guests and recommend improvements, To check all stations, tables, pantry and display prior to each meal period and ensure areas are correctly set up, To follow up on service and make sure guests are given every attention, To assign stations and rotate duties to service Associates and check on them to ensure correct procedures are followed, Be responsible for the protection of all operating equipment, seeing that it is properly stored, handled and breakage is minimised at all times, To conduct daily briefings with all Associates, informing them of daily specials, Special Attention Guest and other relevant information, Must have neat and clean overall appearance, Must be able to ascend/descend stairs as a daily routine, Must be able to communicate and disseminate information accurately, either written or verbally, with the general public or associates, Must be able to comprehend reading materials, Maintains control of F&B costs, supply costs and inventory by adhering to all standards of operation including par levels, ordering procedures and portion control, Audits service and quality on a regular basis, Abides by all proper surface and equipment sanitation procedures, All employees to be trained according to the Captains standards for safety, Makes sure F&B manager is aware off all maintenance issues, Work with the Sous Chef to ensure that restaurant food is produced to Aramark food management policies, procedures, and department requirements, Supervise employees; counsel; promote employee growth, efficiency, morale, and teamwork, Be able to work an event based schedule, to include evenings and weekends, Actively support the Quality Improvement Process, Assist in ensuring that scheduling functions are performed accurately and on a timely basis, Assist in maintaining a highly motivated and well-trained staff, Open and close shift in accordance with manager’s checklist, Initiate aggressive guest interaction through seeking and soliciting feedback from guests, Properly execute revenue and check control procedures on shift, Handle daily associate relations (e.g., scheduling, time adjustments), Maintain a safe and sanitary work environment for all associates and guests, Find solutions for problems such as call outs, last minute bookings or any other daily problems that may arise, Be on the floor during entire meal period and ensure adequate coverage, Ensure that only a quality product is being served, Monitor hours and staffing on a daily basis, for restaurant, with accurate scheduling in line forecast and budget guidelines, Ensure all side work is done on daily basis, Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel, Assist any associate in his/her job performance, when required, to ensure guest satisfaction, Understand and teach empowerment principles to ensure guest satisfaction, Exercise station rotation to ensure stations are distributed fairly, Minimum of two years food service or related hospitality management experience, Basic technical knowledge of restaurant operations, NOTICE: The hotel business functions seven days a week, 24 hours a day. California State University, Northridge, Los Angeles, CA. Assign duties, responsibilities, and work stations to employees in accordance with work requirements. -required, Ability to read and comprehend complex correspondence, effectively present detailed information both verbally and in written form to guests, manager, and employees throughout the organization. regularly. Outstanding ability to communicate a Strong sense of responsibility. Check service stands and aisle areas. Use This restaurant supervisor Resume Template . Review daily specials, Ensure side work duties are complete and tables are set before, during, and after operating hours, Train and schedule employees to ensure proper coverage. The Restaurant Supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. Promoting a positive atmosphere and go above and beyond to guarantee each customer received exceptional. Your Restaurant Manager resume should be far from normal, though if you want to land the job of your dreams. Create resume with our Flexi Resume Builder increase your chances of Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Investigating and resolving customer complaints regarding poor service or food quality. Proven experience working as a supervisor in the hospitality industry. Make cash drops in accordance with proper cash handling procedures, Promote teamwork and associate morale. That’s why I rated this post 5 stars for its usefulness. This free restaurant supervisor job description sample template can help you attract an innovative and experienced restaurant supervisor to your company. Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Absolutely. Check out real resumes from actual people. Especially considering you have such a short time to impress anyways. Addressing diner complaints and take the appropriate actions to ensure dissatisfied guest become returning customer. December 24, 2018 | By the Resume Genius Team | Reviewed by Mark Slack, CPRW. -required, Experienced in all phases of Food & Beverage operations. - Choose from 15 Leading Templates. Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems. Hard-working, multi-tasking with outstanding telephone, scheduling and documentation skills. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Must have high attention to detail, good communication skills and leadership ability. 2. Drives sales and maximizes revenue by up-selling rooms and amenities. Work with Manager on all staff payroll procedures and Kronos timekeeping and credit card tips reporting. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups. Prepare department budgets, track expenses and provide monthly financial reports to executive team. If you have the space to include it, you should. The general manager is the restaurant’s business leader. Check outlets before, during and after shift for proper set-up and cleanliness. Email Address: [[email protected]] Create your new Unique Resume in less than 5 minutes with our templates. Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives. Provided prompt, efficient, friendly, and quality service at all times. Skills : Problem Solving, Time Management, OJT, Word, Excel, Multiple Systems, Cash, Cash Register, And Customer Service. Schedules so that the restaurant has sufficient manpower at all times. Report shortages to Supervisor, Inspect condition and cleanliness of menus and wine lists; ensure designated amounts are available. Checking VIP reservations, complete their pre-registration formalities. Restaurant Supervisor Resume Resume » Supervisor Resume » Restaurant Supervisor Resume Restaurant supervisors are responsible for several area of operations in restaurants. Comply with all hotel and department accounting procedures. Ensure new associates are equipped with the necessary knowledge and skills to achieve job expectations. Great Food/Safe Food Certification, Claim all tips in ADP and on weekly tip sheet and submit to manager by end of pay week, Lift, carry or otherwise move up to 25 lbs. Overseeing the front of house personnel to maintain adequate staffing and minimize overtime. A restaurant supervisor performs a lot of functions in a bid to ensure the smooth running of a restaurant, and to attain excellent level of customer satisfaction. -preferred, Must be able to effectively present detailed information both verbally and in written form to guests and employees. Ensure time quotes remain accurate and make necessary adjustments for consistency, Utilize POS system to accurately charge customers, track revenue reports and ensure timeliness of food and beverage, Implement and maintain housekeeping, sanitation and cleanliness standards in all areas of the department, Know the competition and keeping current with industry trends, Must have good speaking skills and maintain composure during stressful situations, Ability to track all shoppers reports and develops incentives to further training and improvement, Ability to monitor all floors of hotel to ensure proper tray management, Ability to maintain timeliness of deliveries, Ability to effectively deal with customer complaints in a friendly and positive manner. Exhibited a thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest. Common duties listed on a Restaurant Shift Manager resume sample are guiding and supervising employees, managing cash, ensuring sanitation standards, and making sure customers are served quickly. Professional … Objective : Skilled Assistant Restaurant Manager with 2 years of experience as a Restaurant Supervisor, winning attitude and desire to deliver an exceptional dining experience. Resolves guest complaints in courteous and friendly manner, focusing on service recovery when applicable. Your resume should highlight your achievements in these areas and convincingly demonstrate how you exemplify the competencies that are key to successful job performance. Pattern Resume For Restaurant Supervisor Whats up jobseeker! The same goes for writing a resume. Built sales forecasts and schedules to reflected desired productivity targets. Monitoring inventory levels and report all concerns to the general manager. Table of Contents. This is one of the hundreds of Restaurant Supervisor resumes available on our site for free. This section, however, is not just a list of your previous restaurant supervisor … Uses expertise to suggest and implement changes to front desk operations as needed, while maximizing revenue and occupancy, Self/Workload Management: Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Summary : 12 years of experience as a Restaurant Supervisor. -required, Ensure that each customer receives outstanding service by providing a friendly environment that includes greeting and acknowledging customers, maintaining the standards, product knowledge, and all other components of customer service, Maintain an awareness of all product knowledge information, promotions, and current advertisements, Partner with management team to learn and understand all leadership processes and procedures, Demonstrate leadership through initiative and delegation of task between sales and leadership team, Liquor room maintenance and management to include storage and equipment organization, Demonstrate high level of quality of work, attendance and appearance, Adhere to all Company Policies and Procedures and Safety Regulations, Work nights, weekends and varied hours/days to meet the needs of the business, Cross-trains and potential to work other areas or departments as required by your manager, Performs task as requested by your manager on a daily, weekly, bi-weekly, or monthly basis, Supervises the alcohol compliance, guest experience, staff and sanitation at the location, Works with upper managemetn on employee or guest matters, and making sure the location is staffed and stocked appropriately, Ability to work successfully in a team environment promoting team work, Previous supervisory experience or experience in the food service and bar industry, 2 to 4 years experience in the food service industry, Assist Food and Beverage management with achieving financial targets, Previous high end Bar Supervision experience, Be able to direct all outlets’ efforts toward guest satisfaction and company standards and mission statement, Know all P.O.S. right; Results-driven food service management degree holder with 3+ years experience with restaurant and bar supervision in fast-paced environment. Do you need the best Restaurant Supervisor resume? Control payroll and equipment costs. Restaurant Supervisor Resume Objective : Skilled Assistant Restaurant Manager with 2 years of experience as a Restaurant Supervisor, winning attitude and desire to deliver an exceptional dining experience. Success and profitability of outlet to Support theatre operations resume the section work experience to guests! To guests and motivate our staff to ensure quality and service Excellence and!, DC, Virginia all B. F. Saul company hospitality Group procedures for guest/team member incidents professional in. 'S degree in business Administration or hospitality is advantageous strong interpersonal skills to establish positive relationships with guests and.! Inventory levels and report all cash over/shorts to the conclusion that you are the best way to get hired payroll. Should demonstrate your leadership, organization and communication skills, a high performing team for and! 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