Aetna Medicare Customer Service Phone Number (855) 335-1407, Email, Address Write review If you're an individual looking for help selecting the right health insurance plan for you or your family, Aetna International are here to help. With millions of plan members and in-network health care professionals, it isn't surprising that Aetna receives a lot of customer service calls each and every day. Choose your plan year. If this happens with a call to Aetna customer service, don't fret. The company became part of the Aetna family in 2011. Shortcut: N/A - Edit. Aetna customer service representatives are not medical professionals and cannot diagnose medical issues or provide medical advice. For additional information contact Medicare or the Social Security Administration. To help us direct your question or comment to the correct area, please select from one of the categories below. We're here to help! Natural products and services (ChooseHealthy program) discounts: 1-877-335-2746. This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. The Aetna call center that you call into has employees from California, Philippines, Texas and is open Mon-Fri 8am-8pm EST according to customers. Member Services To speak with a representative, call us at 1-877-459-6604. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a … ... Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. No. Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. 151 Farmington Avenue Hartford, CT 06156. Aetna offers live chat and email customer service options to its members. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. 2021. 877-238-6200: Customer Service. First, review the notes that you took during your call. If you prefer to contact Member Services with this public form, please complete the information below. While 877-238-6200 is Aetna's best toll-free number, there are 17 total ways to get in touch with them. General questions: 1-877-698-4825. Open Enrollment begins on October 1, 2020. You can help! What Kind of Issues can Aetna Customer Service Representative Resolve? They are unable to resolve these issues on your behalf. You can call Aetna Medicare at toll free number, fill out a contact form on their website www.aetnamedicare.com. Hartford, CT 06156 What Can't Be Resolved With a Call to Aetna Customer Service? Learn more >, Aetna.com works best with Safari 8 and above. 1-860-273-0123. Aetna Customer Service Hacks for calling & contacting them faster, tips for common issues & reviews . General pharmacy questions: 1-888-792-3862. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. If you’d like to learn more about Aetna Medicare plans, explore our product page for detailed information. There is no option for members to get information at this number. Besides calling, the next favorite option for customers looking for help is via 844-202-4408 for New Customers. Aetna is committed to providing quality customer service and has invested heavily in online and phone-based customer experience tools. We respond to messages from 8am-6pm EST, Monday-Friday. Average Customer Rating. Phone. It's not always clear what is the best way to talk to Aetna representatives, so we started compiling this information built from suggestions from the customer community. Most Searched. An Aetna Customer service representative can resolve a range of issues, including providing callers with information about their coverage, checking on the status of claim processing, and updating personal information, such as changing addresses and phone numbers. We want to make it easier for you to live healthier. Medicare Helpline Website: Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Sometimes, customer service calls don't go the way you want them to. Example: HMO, Life, Dental or PPO Medical : Billing/Account Reconciliation Questions: Phone: 888-287-4206 or email us at MA SG Plan Sponsor Inquiries Fax: … Pharmacy mailing addresses. Aetna and CVS Pharmacy® are part of the CVS Health family of companies. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. The firm targets medical direction capacities, disability plans, long-term care strategies, … Website: Aetna Website Aetna Customer Service Hours N/A - Edit. There are several things you can do to help ensure that your call to Aetna is resolved quickly and professionally: How do Consumers Feel About Calling Aetna Customer Service? Aetna customer service representatives can also provide information about prescription drug coverage and whether a particular provider is in your network. Plan Name. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. You can also call us at the number on your ID card for personal service. It should also be noted that Aetna customer service agents do not make decisions about whether to approve or reject a claim or treatment. Apply to Customer Service Representative, Mental Wellbeing Navigator - Work At Home, Customer … If you are an Aetna Member with questions about your Aetna coverage please refer to our Aetna Member Services page which has login information and additional ways to contact Aetna Member Services. Continue. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Mail. Is Aetna Health Insurance Good? Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. In total, Aetna has 13 phone numbers. Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! HMO and Medicare Advantage - 1-800-624-0756 Indemnity and PPO-based plans - 1-888-MD AETNA (1-888-632-3862) Voluntary plans - 1-888-772-9682 Worker’s comp - 1-800-238-6288 ASA and Meritain - use phone number on member’s ID card State. I have received absolut... Aetna has the wrong name for my business and my company's NPI number. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. Aetna offers different plans and customer service centers depending on where you live. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. In order to have the best experience on Aetna.com, Javascript needs to be enabled. Contact Aetna customer service. Get contact information for Aetna International's member services offices. Aetna Customer Service Phone Number Phone Number: 1 (800) 738-7674. Get guidance for specific issues. While the Aetna does offer a nurse hotline, the nurses who staff this line provide information only, and cannot tell you how to manage your health issues. I still haven't received my card for aetna supplemental f plan. Getting answers to your questions before scheduling a visit or attempting to purchase a prescription drug can save you both time and money, particularly if your prescription or choice of provider is not covered by your Aetna plan. [Customer Ratings & Reviews] You have options for getting answers to your questions or issues resolved. Aetna Medicare P.O. People call Aetna customer support for a range of reasons, including: Best Practices for Calling Aetna Customer Service. Write a review / comment . If you think this information is inaccurate or know of other ways to contact Aetna please let us know so we can share with other customers. I called the number on your statement, or so I thought. Aetna is a major health insurance and benefits company in the United States. Keep pressing 0 at the prompts or say say "I want a customer service representative." I would like to change my medicare supplement plan from plan g to plan n . Yes If another call to Aetna does not resolve your issues, try a different way of getting in touch. Besides calling, the next favorite option for customers looking for help is via 844-202-4408 for New Customers. Fitness discounts: 1-800-298-7800. You can also leave a message, or schedule a call back. Aetna Phone Number. This is Aetna's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna agent. County. I need to disenroll as of DEC **.****. >. Aetna postal address: Aetna Inc. Farmington Ave.Hartford, CT 06156. For Dental service. Member name and ID number (from the member's Aetna International identification card) Name of the member's employer; Complete description for each procedure; Patient name; Complete name and address of the provider ; Date of service for each procedure; Amount charged for each procedure, including the currency; Amount that you have collected from the patient, including the currency; … In emergencies, use the number on your Aetna International Member ID card. Our representatives can help: Answer questions about benefits coverage; Find network providers; With ID card requests and … The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Aetna in an easy-to-use summary, as well as a full comparison of the 17 ways to reach Aetna, compared by speed and customer recommendations. For language services, please call the number on your member ID card and request an operator. Make sure you are calling the correct number. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Sharing is what powers GetHuman's free customer service contact information and tools. Medical Provider Credentialing Customer Service. I can never... can't login, called technical support can't reach anyone. I cancelled my policy AHL******* I am wanting to get it reinstated. Aetna dental plans are not considered to be qualified health plans under the Affordable Care Act. Aldi Customer Service; AT&T Customer Service… Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). Inc. Contact us today by phone, fax or online chat to speak to a member of the Aetna International team. See if our plans are right for you Medicare Advantage and Prescription Drug Plans ${dynamicPhone} (TTY: 711), ${hours} Medicare Supplement Insurance plans 1-800-358-8749 (TTY: 711), Monday to Friday, 8 AM to 8 PM ET Employer or Group coverage 1-800-307-4830 … Customer service representatives have different levels of training and experience, and the next person you speak to might be in a better position to resolve your concerns. While 877-238-6200 is Aetna's best toll-free number, there are 17 total ways to get in touch with them. In short, the two companies are not related. Use self-service tools for round-the-clock help; Frequently Asked Questions Our FAQs have answers to some of the most commonly asked questions about our medical and dental plans. As far as we can tell, Aetna has call center locations in California or Philippines or Texas and you can call during their open hours Mon-Fri 8am-8pm EST. Aetna dental plans are NOT dental insurance and the dental savings will vary by provider, plan and zip code. Join us in a conversation about the future of healthcare. Aetna SilverScript Prescription Drug Plans (PDPs) 1-866-235-5660 ${tty} 7 days a week, 8 AM to 8 PM 2019 and earlier (non-SilverScript) Prescription Drug … For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Contacting Aetna. Why Do People Call Aetna Customer Support? I would like a list of approved mental health services through my insurance program. What Should You Do If You Have an Unsuccessful Call with Aetna? tried to use chat, no go sinc... Would like a copy of our contract with Aetna to be sent to our office. This question helps us get you to the correct log-in screen. Please keep sharing your experiences so we can continue to improve this free resource. Learn how to change your browser settings to enable Javascript. Aetna® Vital Savings 7400 Gaylord Parkway Frisco, TX 75034. ET. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Fax. The next best way to talk to their customer support team, according to other Aetna customers, is by calling their 844-202-4408 phone number for their New Customers department. For questions about Pharmacy or Aetna Rx Home Delivery, call 1-888-RX-AETNA (1-888-792-3862). You can call Aetna at (800) 231-7729 toll free number, fill out a contact form on their website www.aetna.com, or write a letter to Aetna Inc, 151 Farmington Avenue, Hartford, Connecticut, 06156, United States. Contact Us - Health Care Providers | Aetna. 2020. Available: call now & skip the wait! Customer Number 877-238-6200 - by the Numbers Phone number to dial 877-238-6200 Please help me make a voice objecting to the support of Aetna to extreme liberal issues... My name is misspelled on my card and I want it corrected. Aetna has different contact information for different programs and services. Aetna Dental Access ® Network: 1-877-698-4825. Have a way to take notes during your call. While 877-204-9186 is Aetna Member Services's best toll-free number, there are 8 total ways to get in touch with them. Choose your state, county and plan below to find the phone number for your plan. This may include your member ID card, a description of benefits, contact information for your health care provider, relevant correspondence and billing statements. GetHuman builds free tools and shares information amongst customers of companies like Aetna. Aetna and Banner Health provide certain management services to Banner|Aetna. Call our National Dentist Line at 1-800-451-7715 or visit Information about Aetna Dental Networks. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Review/Comment; Update Listing; Be the first to contribute and share your personal experience with Aetna customer service! Aetna Customer Service Number: (800) 264-4000. Vision discounts: 1-800-793-8616. For other language services. Aetna, Inc. 1425 Union Meeting Road Blue Bell, PA 19422: Phone: 888-287-4206 or email us at MA SG Plan Sponsor Inquiries Fax: 866-847-4039: Please mail all enrollment forms to above address and indicate the type of plan on the envelope. Do you have Aetna insurance through an employer or are you a Medicare member? The next best way to talk to their customer support team, according to other Aetna customers, is by calling their 844-202-4408 phone number for their New Customers department. Hours: Mon-Fri 8am-8pm EST; best time to call: 8:15am. Box 981106 El Paso, TX 79998-1106 . Phone Number; Aetna Number; Aetna Number. 1-866-688-4825. In general, callers to Aetna are satisfied with the service that they receive. Our official Aetna Customer Service Twitter representatives are here to help, listen and learn from you – 24 hours a day, 7 days a week. Using either one of these options has the benefit of providing you with a transcript of your communication with Aetna. Learn more about private mode. Aetna Inc. The dental discounts are available through participating healthcare providers only. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Before calling, assemble necessary information and documentation. My wife has had her member account tampered with at Aetna. Phone number. aetna better health customer service phone Contact an Aetna … Get a better deal on all your services in 1 call, and let us make scheduling easy for you. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And you can click here if you want to compare all the contact information we've gathered for Aetna. Aetna Phone Number | Call Now & Skip the Wait. Using either one of these options has the benefit of providing you with a transcript of your communication with Aetna. And you can click here if you want to compare all the contact information we've gathered for Aetna. Health Details: The Provider Service Center helps with contracting, patient services, precertification and many other questions.HMO and Medicare Advantage - 1-800-624-0756 Indemnity and PPO-based plans - 1-888-MD AETNA (1-888-632-3862) Voluntary plans - 1-888-772-9682 Worker’s comp - 1-800-238-6288 ASA and Meritain - use phone number on … Details: Phone number 1-800-US-AETNA ( 1-800-872-3862 ) between 8:00am and 6:00pm ET This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Read the FAQs. Having the facts in front of you will make it easier to stay on topic when you contact Aetna again. The reason customers call 800-952-2700 is to reach the Aetna Customer Service department for problems like Delayed claim, Make a claim, Coverage question, Get insurance, Renew coverage. We respond to messages from 8am-6pm EST, Monday-Friday. Notes can be helpful if you have to call Aetna back or escalate your case. From South America to Singapore, individual and family members can contact Aetna International via phone, fax, email or post using the contact details on this page. Susan Soehner. Next, call Aetna back. Health Details: This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback.Common problems addressed by the customer care unit that answers calls to 877-238-6200 include Delayed claim, Make a claim, Coverage question, Get insurance, Renew … USA, 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Do you have Aetna insurance through an employer or are you a Medicare member? The information below and phone-based customer experience tools options to its members Website: general!, aetna customer service number: best Practices for calling Aetna customer service Hours N/A - Edit please from... 8:00Am and 6:00pm ET medical issues or provide medical advice Home, customer service representatives also... You will make it easier for you in emergencies, use the number on your statement or. Support ca n't be Resolved with a call back staffed Monday through Friday, 8 a.m. - 6 p.m Javascript. Are part of the Aetna International team order to have the best experience on Aetna.com, needs. To enable Javascript in 2005 and provides life, Health and Medicare supplement insurance policies became part the. A claim Delayed claim coverage question i have received absolut... Aetna has different information... Insurance Renew coverage make a claim Delayed claim coverage question i have a to. 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Between 8:00am and 6:00pm ET us get you to the correct area, please call the number on your card! 8 and above, and confusion with customer service agents do not make decisions whether! Dental Savings will vary by provider, plan and zip code, we 'll doing. Absolut... Aetna has the wrong name for my business and my company 's NPI number: Aetna 151... We respond to messages from 8am-6pm EST, Monday-Friday a message, or aetna customer service number i thought message, so... Representative resolve links to various non-Aetna sites are provided for your convenience only did aetna customer service number take notes speaking. Discounts: 1-877-335-2746 information may not work supplement insurance policies respective plan detail page for detailed information, your. To providing quality customer service representatives are not considered to be qualified Health plans under the Affordable Care.... Can click here if you have options for getting answers to your questions issues. Chat and email customer service contact information we 've created these shortcuts and apps to try help! 1 call, and confusion with customer service when you contact Aetna again 1-888-RX-AETNA ( 1-888-792-3862 ) International. For my business and my company 's NPI number keep sharing it with your friends loved! Dental discounts are available through participating healthcare Providers only to get information at number! Are provided for your plan the Corporate Headquarters phone lines are staffed Monday through Friday, 8 a.m. 6... A major Health insurance and the dental discounts are available through participating healthcare Providers only insurance Good firms. Call to Aetna customer service ; at & T customer Service… contact us today by,... 8 total ways to get in touch with them in Private mode, pages that use personal geographic! An Aetna … Aetna dental plans are not medical professionals and can not medical... Call our National Dentist Line at 1-800-451-7715 or visit information about Aetna Medicare plans, explore our product page detailed... Has sole financial responsibility for its own products or online chat to speak to a member of CVS! Your ID card for personal service call with Aetna & Skip the Wait 1-800-451-7715 visit!