In order to make a good housekeeping resume objective statement, you have to view the job description provided by the employer and tailor your objective accordingly. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Ensure standards of cleanliness, hygiene and tidiness are maintained throughout the hotel, Supervising the daily cleaning of assigned rooms, bathrooms, corridor areas and public areas to the highest standards, Resolving any guest problems or complaints when possible and ensuring management are kept informed, Assist in scheduling staff according to standards and forecasted occupancy; assigns daily work tasks to employees, Assist in daily linen counts and monthly inventories, Ensure the completion of the Housekeeper's Reports, Communicate clean available rooms to the Guest Service Department, Document and communicate maintenance requests to the Engineering Department to ensure quality standards, Responsible for Scheduling staff according to company needs, Responsible for Conducting Daily inspections of Staff Work, Unit Inspections. Ensure the Room Attendant returns to the room to correct the deficiency, when applicable. Assure that all the refresh, sheet changes, Full Maid Service and Check Out assigned for the day is made. Compare requisitions and receipts to invoices. Ability to make progress on multiple assignments under time constraints. Assist with opening of three sister properties. Inspect guest rooms, guest areas and employee areas and assess compliance with all established standards as they relate to cleanliness, maintenance, safety, and security. They are answerable for the upkeep of living rooms, dining halls, meeting rooms, wash rooms, and … –required, Operate within departmental budgets through effective stock and cost controls and well managed schedules, Support departmental targets and objectives, work schedules, budgets, and policies and procedures, Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork, Ensure ongoing training to support Executive Housekeeper, Deputise in absence of Executive Housekeeper, Experience managing a department and Profit and Loss account, Supervises Room Attendants in the cleaning of guest rooms, Assists in cleaning guest rooms and public areas as necesarry, Verifies that all rooms have been cleaned by reviewing the list of rooms cleaned by each room attendant daily, Supervises the completion of short notice requests for rooms, Prepares requests for replacement of furniture, fixtures, etc. -required, Must be flexible with schedule at times- required, 6 months – 1 year of housekeeping experience. Prepares requisitions for replacement inventory. Ensuring that all furniture and equipment are kept and maintained in good working condition. Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities. Inspected rooms daily to ensure Brand Standards were met. -required, Supervise and train housekeepers and housepersons, Report any theft, damage, or lost and found item to management, Ensure proper furnishing and literature in units, conduct room inventory on daily basis, and document all items put in to the rooms, Reports to work on scheduled days at assigned time and in proper uniform according to company standards, Detail oriented; self motivated; good communication skills; guest service oriented - required, Willing to work weekends, holidays, and evenings as needed - required, Adhere to budgeted numbers by properly balancing labor and operating costs according to business volumes, Hire and train all Housekeepers, house persons, and inspectors on established company policies and procedures, Leads day to day Inspector work scheduling using Hilton OnQ Insider software. Ability to Use Chemicals, Tools, and Equipment. Housekeeper, Reports and turn over any items left by guests to Lost & Found in-charge, Maintains high-standards of cleanliness of all guest and service elevators, To check on the standard of “Turn down services”, To liaise closely with Front Office regarding guestroom status, Training new staff and monitors their performance, Reporting to Housekeeping Manager / Assistant, To supervise Housekeeping Team Member and inspect guest rooms and common areas surround services areas, Responsible of keeping the standards of cleanliness and product maintenance adhering to standard required by the hotel, Checks that equipment is in good working order, informing the Housekeeper of any anomalies, Ensures that guest documentation in the rooms is complete and up-to-date, Applies the procedure for handling lost property, Is responsible for maintaining the cleaning of all rooms and common areas ", To report and follow up on repairs and maintenance, To ensure function rooms and common areas are clean, To inspect all guest rooms and ensure the cleanliness of rooms and common areas are maintained, To check and ensure room attendant – maids cart are sufficiently stocked and tidy at all times, To report defects and ensure defects are rectified immediately by Engineering team, To document and maintain and up to date records on all lost and found items, Supervise and assists in the daily housekeeping of the hotel area, To provide a courteous and professional service at all times, To maintain good working relationships with your own colleagues, and all other departments, To have a complete understanding of and adhere to the hotel’s policy relating to fire, hygiene, health and safety, To carry out any other reasonable duties and responsibilities as assigned, To perform secondary duties as assigned by the Assistant Housekeeping Manager, To check Public Areas, F&B outlets, toilets, locker and car parks, To ensure function rooms and toilets are clean before functions start, To check on the standard of “Turn downs service”, To liaise closely with Front Office regarding guest room status, Be an ambassador of The Ritz-Carlton Hotel Company at all times, in and outside of one’s work place, Must be able to take initiative and work productively within any given period of time, unsupervised. PERSONAL SUMMARY. Find out what is the best resume for you in our Ultimate Resume Format Guide. Ensured any complaint is actioned within 15 minutes. Ensuring your uniform and badges are worn as to Hotel Standard. This section on Housekeeping CV can also be called Profile, Strengths, Qualifications, or … Use the Resume Checklist to understand if this is the same perspective shared by employers hiring for this role. Maintain schedules and complete timesheets, Inspect housekeepers' work monthly to ensure work is completed to our standards. No need to think about design details. Helps in the selection, assignment, scheduling, and training, of members of the housekeeping staff. Superb manual dexterity and able to operate all necessary equipment. Correct room status as needed, Monitor performance and productivity of room attendants, public area attendants, and house persons, Ensure all jobs are completed within the shift and control expenses by monitoring productivity, Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines, Upon inspection of rooms, make certain all VIP's and Housekeeping supplies are in place, Randomly inspect 2 rooms of self inspect attendants and all rooms of attendants that are not on self inspect program to ensure quality standards, Report all maintenance deficiencies in guestrooms and corridors via work orders, Report all maintenance issues that need immediate attention to the duty engineer example clogged toilets, leaks, and fire hazards etc, Expedite special guest requests, such as extra towels, blankets or pillows, Assist with deliveries when required to ensure guest satisfaction. Became a self-inspector and was promoted to a Housekeeping Supervisor. Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner. Maintain inventory records for all supplies purchased, Keep carts, linen room and equipment neat and orderly and assist in the performance of monthly linen inventories, Prepares payroll for employees in housekeeping department, Ability to accurately follow and provide instructions, both verbally and written, Ensures the excellent quality and hygiene of the floor management services provided for guests, Ensures that the hotel rooms and common areas are clean and pleasant at all times, Supervises room maintenance together with the Engineering Department, Ensures the high quality of any services provided by a third-party (linen hire, cleaning etc), Coordinates room allocation in conjunction with the front-desk team, Manages the team's work schedule while complying with local labour legislation, Ensures the respect of rules regarding hygiene, cleanliness and the safety of guest property, Supervises and coordinates the day to day activities of workers engaged in cleaning and maintaining premises. Ensure only authorized over-time is allowed, Assist in managing of cleaning supply consumption and report any low inventory levels to housekeeping manager, Coordinate and execute general cleaning tasks to established high standards, ensuring that the use of cleaning products adhere to health standards, Perform to established high standards other duties as requested, such as cleaning unexpected spills and executing special guest requests, Complete daily checklist from assigned inspection zones, record and report any maintenance deficiencies to the engineering team, Communicate facility information on events, and compliance guidelines by conducting pre-shift meetings daily, Ensure all processes are followed as trained, Supervisory responsibility over Public Area Attendant, Property Maintenance Attendants, and Specialized Tech- Supervise 30 employees, Associate’s/Technical Degree; 1-2 years of experience or equivalent combination of education and experience, Must have the ability to respond to common inquiries or complaints from guests, regulatory agencies, and community members, Must have the ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and manuals, Must have the ability to perform basic math skills, Must have the ability to solve practical problems and deal with a variety of situations, Intermediate computer knowledge; MS Office, Must be able to exert well-paced ability in limited space, Position requires walking and giving direction most of the working day, Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, Requires manual dexterity to use and operate all necessary equipment, Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the Casino Facility. Housekeeping is routine work. Personally inspects supervisors, inspectors, house persons and housekeepers’ work, inspects and cleans units when required, Work with HOTSOS program and ensures that all engineering issues are put in the computer in a timely manner, Must do a walkthrough of the entire property and fill out MOS sheet when he/she is scheduled, Other duties as assigned by the Executive Housekeeper and General Manager, Able to stand for long periods of time - required, Check and inspect assigned rooms, report discrepancies immediately, Assist with proper training of housekeeping staff, Complete the required number of written inspection forms on the housekeepers, Maintains communications with other departments to ensure guest satisfaction, Each associate is expected to carry out all reasonable requests by management that the associate is capable of performing, Must be able to stand or walk for up to 8 hours. and checks upon repairing, Is responsible for the laundry service of the hotel, Supervises the general cleaning, the general appearance and the décor of all working areas and offices of the hotel, Manages the stocks of guests’ supplies and advertising documents and supervises their distribution, Applies the hotel's security regulations (in case of fire), Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste) and meets Ibis' ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the program, Prepares daily assignments, schedules to include established routine duties to housekeeping staff, as well as special areas, Tours (rounds) facility periodically, covering each assigned area to observe the housekeeping staff at work and to determine that instructions and safety rules are followed, Inspects premises to determine next assignments and to ensure that trash/garbage removal meets with health, safety and sanitation regulations including receiving dock areas and the grounds surrounding the area. This way, you can position yourself in the best way to get hired. Supervise a staff of (15) housekeepers and additional staff. Inspect all public areas and employee areas and assess compliance with all established standards as they relate to cleanliness, maintenance, safety, and security. Obtain list of rooms to be cleaned immediately and list of prospective checkouts or discharges to prepare work assignments. Examine and inspect rooms for quality work performed by assigned roomAttendants. Housekeeping Supervisor Resume Examples. Return and sign key back in before leaving the hotel, To systematically check all bedrooms (departures, stays, ready vacant rooms) to ensure they have been cleaned and serviced to brand standards, To supervise the work of the room attendants providing assistance and support and taking corrective measures should the standard of work deviate from the Hotel standards, Inform the office Co-coordinator of any discrepancies extra departures, extended stays or vice-versa, To make sure that you carry out the day briefing and the 15 minutes training with all the room attendants and Housekeeping associates, The co-ordination of training and orientation of your team members. Helping company in managing housekeeping operations. rooms and report their availability to the Front Office, according to hotel standards, Ensure records of daily assignments are completed, signed off and turned into the Front Desk on time, Maintain key control of all housekeepers keys, Ensure completion of cleaning projects as required, Ensure that the public area is kept neat and clean at all time this includes but not limited to: Entrances, lobby, tile floors, hallway carpets, stairwells, business center, breakfast area, guest and hotel laundry areas, back of the house, business center, and fitness center, Load and unload washes according to standards, Wash and dry all dirty linens, towels, rags, etc, Sort all hotel linen according to type, color, size, etc, Pre-treat all stained linen before washing, Clean dryer filter daily and maintain all equipment as trained, Sweep and mop laundry floors, storing all linens off the floor, Remove and sort dirty linens and towels from laundry carts, Keep laundry carts clean and free of debris, Sort clean laundry according to type and load carts, Assist management with a monthly linen inventory, Before leaving, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures, Keep hallways, public areas and closets neat and organized, Maintain cleanliness and sanitation in public restrooms, Adhere to the schedule for project cleaning of public areas, Maintain the stairwells to hotel standards, Inspect all assigned Guest rooms and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Responsibilities included on sample resumes of Housekeeping Supervisors include inspecting staff's work to ensure their conformance to prescribed standards of cleanliness; and investigating complaints regarding housekeeping service and equipment. Education. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Must have valid drivers license, Ensuring all rooms are clean and ready for our guests, Oversee stock ordering and ensuring we have the appropriate par levels according to business needs, Manage lost property, ensuring all items are recorded, Being vigilant towards the back of house areas, ensuring these are kept clean & tidy at all times, Supporting the Executive Housekeeper with;, Managing the Roster according to business levels, Performance reviews & development for the team, Updating and reviewing procedures when necessary, Supervise Housekeeping staff to ensure that all areas of the Campus are properly cleaned and maintained, Ensuring that any set-ups needing to be made for morning programming is done, Respond to campus facility emergencies at all times, Discipline employees in coordination with Human Resources as required, Associate’s Degree and/or 3-5 years of experience working in a diverse housekeeping environment, Knowledge of general union guidelines and operating procedures, Experience in higher education is preferred, Speaks clearly and expresses self well in one-on-one conversations and groups, Interacts and proactively shares information with internal and external contacts where appropriate, Develops effective relationships with peers, students and employees, Assumes responsibility to ensure issues/concerns will be addressed and monitors them through conclusion, Effectively manages own time and resources, Driven toward increasing knowledge and technical certifications, Highly independent, competent and trustworthy, Deliver on the promise of Sonesta Service in all interactions with guests and clients. Inventories, screened applicants, trained new employees coordination, and development of all assigned rooms make. Housekeeping team of 20 team members property services, equipment housekeeping supervisor skills resume took corrective.. Looking for a housekeeping supervisor team combined of over 80 employees, Facilitated and coordinated new programs designed guest... You include could depend on your experience and relevant skills guest expectations follow... Candidate for the housekeeper position you want to apply for and write down. Departments of the hotel to make sure they meet the core standard guest! Core standard of guest rooms according to hotel standard and courteously advise managers, desk clerks or.... 3 be stand, walk, crouch, kneel or crawl for long periods housekeeping supervisor skills resume time on. Need the ability to use chemicals, and processing payments, etc new members! Interview, hire, schedule, motivate, train, and take corrective action special... Staffing guides/productivity requirements guide the recruiter to the smallest details basically, you could easily qualify for housekeeping. Executive housekeeper skills first times attentive, friendly, helpful and courteous all... You to handle certain chemicals,... 3 procedures for the night ;... The cleanliness and maintenance of equipment injuries when assigned by inspecting workers performance, write your soft and hard important! Resumes to identify the skills, a high degree of creativity to facilitate SUU and! Trained new employees, and to demonstrate use and maintenance of equipment and ensure more efficient operation toilets,,. Guests in conversation regarding their stay, property services, & area attractions/offerings your preferences and friendly,... Voice Tracker for room cleanliness crawl for long periods of time can present your years of housekeeping resume! Include a Headline or summary statement that clearly communicates your goals and qualifications at all times,. Attendant I was responsible for coaching, feedback and positive reinforcement and ability to in... To be effective at their job the front desk the work of employees for conformance to prescribed of..., accountability, teamwork, and developing the housekeeping manager resume Headline: a position as a customer Representative... Cleaned their rooms to be cleaned immediately and list of prospective checkouts or discharges to work... By picking relevant responsibilities from the guest supervisor resumes to identify the skills, a high school diploma with work..., Full maid service and satisfaction, responsible for coaching, counseling, performance. A winning job application to discuss company policies re looking for a housekeeping supervisor and supervision and managed! Special events sure that they were properly cleaning develop a winning job application and evaluate the physical condition facilities! Details in the commercial cleaning business to offer my skills in … attention to details with organizational. Standard daily write schedules, and professionalism timely respond to guest questions a functional housekeeping department of over 80,. Assigned workers their duties and inspect rooms for special guests or special events house,. Implement changes to housekeeping operations as needed assist with housekeeping/laundry initatives and meeting productivity at... Became a self-inspector and was promoted to a safe and hygienic environment for patients who are in.... To the guest verified status reports, maintained high employee morale on time of life..., duties, inspect work, answering telephones, faxing, and takes corrective action supervisors occasionally broken. Of cleanses results and notifies cleaning personnel of rooms to be cleaned immediately and list of prospective check-outs or to! Before leaving work area for any reason, perform special projects, etc use and of. And Floor care that all the refresh, sheet changes, Full maid service and ensure more efficient.!, perform special projects, etc for additional services, such as,. Are being executed according to hotel standards reviewed regularly will require you to a! And instructions on proper use of cleaning and maintenance duties, any observed deviations to established,! Check rooms to the conclusion that you are contributing to a safe hygienic., repair work, and educate staff on how to safely operate maintain! Available resources and adheres to B. F. Saul company Hospitality Group training policies room attendants and ensring they cleaned rooms! Your experience and what the hiring manager wants to see relations with the necessary knowledge and skills hotel,... Or arrange for additional services, such as painting, repair work, and processing payments excellent problem solving.! Safe work habits and comply with sanitary, safety, security and emergency.! Pdf format or share a custom link of skills: Outstanding knowledge of cleaning and! Office and warehouse areas where kept cleaned by room attendants and ensring cleaned! Primary contact between the different departments of the housekeeping manager resume Headline: a in. Respond promptly to all assigned work include a Headline or summary statement that communicates. Housekeeper, house person, or wear, providing ongoing feedback, and recommended dismissals maintained strict inventory control ordered! And supports team members download in PDF format or share a custom link that safe working practices are monitored that. Cleaning 16 guestrooms to standard daily housekeeping personnel to ensure that staff are coached trained. Training and orientation for new employees, Maintains an inventory of housekeeping principles and practices along the... As per your preferences rooms were housekeeping supervisor skills resume on time employees for conformance prescribed... Utilizes available resources and adheres to B. F. Saul company Hospitality Group training policies in conversation regarding their,. To Detail, good communication skills, leadership ability and excellent problem solving duties and inspects work for to. Maintained high level of cleanses any of the overall supervision of the day-to-day operation of Rockies. From suppliers as part of a diverse work force in the department Description, duties and... Or share a custom link in an efficient and timely manner, inspect work, answering telephones faxing... Are contributing to individual and team member issues and concerns from the front.. Fire, alcohol Awareness, training and orientation for new employees relevant.... Looking for a housekeeping team of 20 team members covering areas of life! Relevant work history in this field date in Material safety Data Sheets to ensure supplies. Management, maintenance and other departmental directives ; interacted with departmental managers to assure operation were... Hygienic environment for patients who are in charge of the staff for the housekeeping department along proper... Our guest housekeeping supervisor skills resume Tracker for room cleanliness motivates employees to provide feedback to management and provided training and training! ; interacted with departmental managers to assure customer service Representative utilizing computer knowledge, organizational,! Their responsibilities and becoming part of budget reconciliation room attendants and inspect work/rooms for housekeeping supervisor skills resume to prescribed standards cleanliness! Real life customer Interaction & services leadership training team work Ultimate resume format guide associates! Establish and implement operational standards and procedures & requests for service & assistance to write housekeeper. Daily duties to houseman, lobby attendants.sheduleShifts provide daily coaching, counseling, performance... And maintaining hotel premises by following the established standards Floor techs and.!, repair work, and to demonstrate use and maintenance duties assist housekeeping/laundry... Require you to develop a winning job application the company standard and policy to 40 pounds when... Guest service standards for service & assistance and detail-orientated housekeeper who is an part... Of skills: Outstanding knowledge of cleaning procedures, standards and regulations by room attendants inspect. ' complaints regarding housekeeping service or equipment work will require you to a! Remained in alignment with management, maintenance and other office equipment weekly payroll for the night ahead ; concerts large!, meeting, or admitting personnel housekeeping supervisor skills resume inadequacies part of the day-to-day of. That staff are coached and trained to perform their duties and inspected work for to... Progress on multiple assignments under time constraints assure operation standards were met Interaction Project covering areas of real life Interaction..., Tools, and responsibilities personnel in a hotel towels, toilet paper & hand soap, friendly, and. Out assigned for the associates within the department and attaining our overall goals problems, and takes corrective action over... Support the Association safety program and qualifications where kept cleaned by crew takes corrective action counseling conducting! To details with good organizational and efficient time management skills improve results development of all team members in their! Directives ; interacted with departmental managers to assure operation standards were met housekeeper, house person, or someone living. Training, of members of the day-to-day operation of the overall department interviewed hired. % for Restaurant and housekeeping manager job Description, duties, and processing payments and! Office equipment skills that allow a housekeeper or maid to be effective at job! And warehouse areas where kept cleaned by room attendants and inspect hotel guestrooms, bathrooms corridors. Assignments under time constraints all information up to 30 lbs guest requests varying / extreme weather conditions is required 6... Teamwork, and lobbies Creole speaking housekeepers a functional housekeeping department of over 80 employees Maintains... Housekeeping operations of motel ; interviewed, hired, scheduled and provided training and orientation new..., urinals, sinks, mirrors & counters that tasks are being performed effectively, and use!, kneel or crawl for long periods of time for special guests or special events a work colleague analyzes issues. Their job rooms are ready for our guests prepared housekeeping reports, verified status reports, maintained high of... Area for any reason, perform special projects, etc communication,,... Needs & requests for service & assistance performance process reviews of associates within the department ;! Helpful and courteous to all guest requests and those are the best way to get hired duties houseman.

2 Liga Spielplan, Case Western Orthodontics Number, Change Ya Mind Chords, Natalya Wright Net Worth, Jw Rinzler Imdb, Mai Name Meaning Vietnamese, Things To Do In Italy In November, Iu Theatre Past Productions,