Click on Menu and go to the Home screen. We are grateful for the participation and advice you have provided to one another over the years. If this does not work, press MENU and go to PICTURE SETTINGS or ASPECT RATIO in the TV MENU and set the screen size accordingly to “unzoom” the screen. In the menu picture options you can change the picture size but only when watching TV channels (when looking for option while playing Netflix the option appears disabled). To me these 2 reasons are the primary reasons I turn Smart Hub off. If the output picture on your Samsung TV is cut off from the sides or black bars are appearing on the sides making the picture too small, then it is because of something known as overspanning. The availability of "Fit to Screen" function depends on the Picture Size and broadcasting signals. A few points: 1. Thank you for being a valued part of the CNET community. After, disconnect and reconnect to Dex. If you create a new style, make sure that Video Override is turned off within the Font, Size, Color, and Opacity options. Samsung 42". If the video does not fill your screen or is off-center when you try to watch Netflix, it typically points to information stored on your device that needs to be refreshed. Bad show samsung If your gona make a smart tv it needs to be smart for its life cycle and 5 years is unaceptable. WHY? Here are the steps you need to follow to change the Picture Size on your Samsung TV: Press the Home Button on your Samsung remote. From here, you can adjust the picture size, position, and aspect ratio. No black bars at each end whatsoever (the picture fills the screen all the way to the black frame). Go to "Settings", click "Samsung DeX", go to bottom and click "About Samsung DeX" then click the logo about 5 times. Luckily, it’s easy to make them bigger. http://www.samsungadhub.com/pr/ourCapability/smartTVAd.do, Car Parts, Gadgets, & How-to's - Roadshow. Depending on the TV and input signal, you may be able to change the Picture Size to: 16:9 Standard Display the picture in widescreen aspect ratio. Some TV shows and movies on the Netflix service may be bordered by black bars, often called wings or letterbox. Have Samsung Smart Tv and it won't let me change Netflix and Amazan to full screen. If you change it to output that content as 4:3 it will let the TV process the image and display it the way you want to. When I was many feet away I couldn't see it. When the input is from HDMI there is more control. I have a problem hearing and so rely on subtitles. If the Netflix app or the video you're trying to watch looks zoomed in or cropped on the top or edges, it usually means there's an incorrect video output setting on your device. © 2021 CNET, A RED VENTURES COMPANY. Follow the troubleshooting steps for your device below to resolve the issue. I contacted Samsung chat support and they say the picture size can only be adjusted when watching TV channels, Blue-ray, or DVD movies but they say it is not possible to change it with Smart Hub apps. Occasionally they will offer different versions of programs or allow you to select the output style you prefer. Netflix not working. When watching normal TV I select - OPTIONS-> Screen Format and can then choose from Wide Zoom, Normal, Full etc. Amazon and Netflix are sending the signal to the TV as 16:9 and so that is what the TV treats it as. Since the TV reads the incoming signal at 16:9 it does nothing to the picture and shows me what is being sent. Tried it a couple of times with the same results and decided to troubleshoot it the next day. Scroll through the options until you see 16:9 and then click on that to set it. The last reason is that this check in with the mothership sets off my alarm bells on privacy. One of the ways Netflix is helping change how people consume media is by making it easy to watch a higher-quality video. Here's a nugget worth knowing. Sometimes I will only see a "square" in the middle of the screen with black bars on the sides or some other type of filler. When the settings on both the Netflix app and your device are set to increase the size of subtitles, subtitles and captions can become too large. But I have noticed the black bars you are referring to a couple of times on some of the local TV commercials. These black bars are due to the aspect ratio the TV show or movie was filmed in - if you're seeing them, it means the title was filmed in an aspect ratio that isn't a perfect fit for your screen. I've seen IR (image retention) even on LED/LCD panels but these were on information kiosks that ran for a few years. 4:3 Display the picture in Standard (low definition) aspect ratio.Suitable for VHS and standard definition … This thread is locked. To resolve the issue, change the subtitle settings on either your Netflix account or on your device. There is no way to fix this unless you can change the way Amazon and Netflix are sending the image. So back to Netflix to ask for this feature. Watched regular TV. I have just purchased a KDL50W829. You can follow the question or vote as helpful, but you cannot reply to this thread. Step 3: Press the home button to play the Netflix video in a pop-up screen, i.e., picture-in-picture mode, will get activated. What data is Sam collecting?Bob, Hi there, i have the same tv and the absolutely same problem with netflix and if i go on youtube the app runs but at the moment to play a video i just get the sound, the image goes to green. TV installed. Can't get it to go away. Like all TVs, the Samsung Smart TV allows you to change the size of the images on your screen. The Display Settings dialog box opens, where you can change screen resolution, refresh rate, and color depth. TV = Samsung 55" Class KU6500 Curved 4K UHD TV. It will ask if you want to turn on developer options. Not many people buy tvs every 5 years. Whether you're hard of hearing, watching a foreign movie, or just like reading along when you're watching a TV show or film on your smartphone, Netflix includes captions and subtitles that you can use. While using the netflix application via Samsung Smarthub or netflix on another device, i.e - xbox/bluray player - the movie/show picture size is not full screen. Well now i know i will never buy a samsung tv again. I don't watch TV from 6 inches away.My choice was the Kindle Fire TV for under 99 bucks. High definition video has become the standard since the mid-2000s, but with 4K, and Ultra-HD content, our favorite shows, and movies are only getting sharper. Hi there,I just bought a "Samsung 55" 1080p 120Hz LED Smart TV (UN55F6300AFXZC)". And I agree with the tech on this one.Bob. ; Custom Customise the aspect ratio manually. 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